The Parsonage Hotel & Spa - York

The conservatory area offered a pleasant spot for cream tea before heading into the spa. The evening dining experience at Lascelles had some standout starters and well-priced wines.

Unfortunately, cleanliness was a major issue in the Standard Double Room I checked into. The bathroom showed signs of mold, peeling wallpaper, and the room itself wasn't vacuumed properly before I arrived. I found dead insects scattered about. The TV promised in the room was old and ineffective, and I faced a lot of noise from the spa area during my treatments, detracting from the experience. The delayed dinner service meant that my main arrived cold and required sending back for heating. Finally, the changing room in the spa was less than excellent, with hair and wet floors that felt neglected .

Lovely relaxing and great relaxing place with great views of swimming pool. Excellent and unbeatable location disappointed in the speed of the service particularly in the restaurants, in the nice quiet area.

Excellent value for money, spotless and luxurious room with the lovely views and stunning chandeliers, for instance. Really tasty and lovely breakfasts with Yorkshire ham and salmon, for example: D

Particularly good location and incredibly nice staff members on the ball with service. Positioned in the nice local area.

Everything was exceptional, excellent value for money. The hotel was delightful and clean with lovely staff at the reception desk. We truly enjoyed the traditional-style building and our quiet room by the phone ringing. The setting was stunning, near to the conservatory in the evening, the garden at the lovely sunset, and the pub next door 'The Fat Abbot'.

the house is well equipped, the fitness area is super equipped incl. salt steam sauna

The service in the gastronomy area was just unfriendly and bad except for a colleague, the rather expensive meal in the evening was not worth the money. The ingredients were good but the steak was over cooked and cold. Seals loosen in the bathroom, the joints are dirty, etc. It's a shame

Well maintained garden, extensive spa facilities, convenient transport links

The shower pressure left much to be desired!!! The décor in the rooms is outdated and definitely needs a facelift!!! The lack of amenities like shower gel felt disappointing for a hotel of this standing!!!

Spa and dining experience were highlights!

The food at The Fat Abbot was awesome, with the lamb and mint pie being a standout dish. I found the room a bit dated, which could use some updating to match the rest of the hotel's charm.

Loved the fantastic spa facilities and the warm pool! Enjoyed a relaxing treatment that was heavenly. The grounds are beautiful, perfect for walks.